Latest Travel Warnings
Authorisation of expenses (whilst on your trip):
- Medical Quarantine:
- You must call +27 11 991 8610 immediately (same day) when you receive a positive test
- We must be allowed to book accommodation in a quarantine approved facility
- You must consult with a medical doctor to confirm if you have any symptoms and whether treatment is required (before you are placed in quarantine)
- Medical Emergency: Accident & emergency department (A&E), emergency room (ER) or casualty department.
- You, Your travel companion or someone designated by You must phone +27 11 991 8610 immediately when Your condition has been stabilised in the emergency department.
- Our liability will be limited to R10,000 if You don't call us for authorisation to be admitted as an inpatient.
Our contact details:
- Authorisation of expenses whilst on your trip: +27 11 991 8610
- General enquiries (policy related): Please email travelinsurance@hollard.co.za or call +27 11 351 4531
- Claims enquiries (other than when you require authorisation for treatment): travelclaims@hollard.co.za
Submit a claim (before or after your trip): Please click “Submit a claim” and follow the steps.
Underwritten by The Hollard Insurance Company Limited (Reg. No. 1952/003004/06),
a Licensed Non-Life Insurer and an authorised Financial Services Provider.
© 2012 Hollard Travel Insurance.
a Licensed Non-Life Insurer and an authorised Financial Services Provider.
© 2012 Hollard Travel Insurance.